FREQUENTLY ASKED QUESTIONS

How do I find an Emory — The Doctor's Office doctor?

A directory of Emory—The Doctor's Office physicians can be found on this website under "Find a Provider." In addition, Emory Healthcare has an information phone service called Emory HealthConnectionSM; just dial 404-778-7777 or, outside of Atlanta,
1-800-75-EMORY. Emory HealthConnectionSM line is staffed by registered nurses and representatives who can answer almost any question you may have about health information. They can also help you find a doctor and plan a visit to an Emory health center or hospital.

What is Emory — The Doctor's Office?

The Doctor's Office practices have joined with Emory Specialty Associates to form Emory—The Doctor's Office with five, convenient Southern Crescent Atlanta locations. Emory Healthcare is a health system affiliated with the world-renowned Emory University School of Medicine and Emory University Hospital and includes The Emory Clinic, a physician practice of more than 600 doctors, including primary care physicians, specialists and sub-specialists with over ten primary care and multi-specialty health care centers located throughout the city.

The Doctor's Office has been providing quality primary care for twenty years and is pleased to join Emory Healthcare in providing excellent medical services and convenience for all of our patients. Our physicians' care and concern for each of their patients provides you with the healthcare you deserve.

What hospitals are part of Emory — The Doctor's Office health care?

Emory University Hospital

Emory University Hospital, one of "America's Best Hospitals," specializes in the care of the acutely ill adult.

Staffed exclusively by School of Medicine faculty who also are members of The Emory Clinic, the hospital is renowned as one of the nation's leaders in cardiology and cardiac surgery, oncology, transplantation and the neurosciences.

Our core purpose: To Serve Humanity by Improving Health through integration of education, discovery and health care.
Call 404-712-2000 for information.

Emory University Midtown

Formerly Emory Crawford Long Hospital, Emory University Hospital Midtown has some of the world's top specialists who are advancing medicine every day. We have more than 1,000 private-practice and Emory Clinic physicians spanning 28 specialties. Emory University Hospital Midtown physicians work collaboratively to provide comprehensive care and quality outcomes for our patients and their families. For more information call 404-778-2000.

St. Joseph's Hospital

Founded by the Sisters of Mercy in 1880, Saint Joseph's facility is Atlanta's oldest hospital. Today, the 410-bed, acute-care facility is recognized as one of the top specialty-referral hospitals in the Southeast.

As a leader in cardiac, neurologic, vascular, gastrointestinal, respiratory, orthopaedic and cancer care, among others, Saint Joseph's offers its patients the latest procedures and treatments by providing its medical staff, comprised of more than 750 physicians, with research services and the most advanced technology available.

In addition to serving the metro-Atlanta area, patients come from all over Georgia and nearby states because of Saint Joseph's specialized services, excellent reputation and unique patient experience. For more information call 678-843-7001.

Wesley Woods Geriatric Hospital

Established in 1987, Wesley Woods is one of the first comprehensive outpatient and acute-care facilities to specialize in geriatric or elder care. Located half a mile from Emory University Hospital on a 64-acre wooded campus in Atlanta's Druid Hills neighborhood, Wesley Woods Center is the specialty geriatric health care component of Emory Healthcare.

Nationally recognized for its comprehensive senior health care for individuals and families facing age-related health care issues, Wesley Woods Center encompasses a spectrum of care for older adults, including a geriatric care hospital, a long-term nursing care facility, an independent senior living facility, and an outpatient senior health center. For more information call 404-728-6200.

Emory University Orthopaedics & Spine Hospital

Formerly Emory Crawford Long Hospital, Emory University Hospital Midtown has some of the world's top specialists who are advancing medicine every day. We have more than 1,000 private-practice and Emory Clinic physicians spanning 28 specialties. Emory University Hospital Midtown physicians work collaboratively to provide comprehensive care and quality outcomes for our patients and their families. For more information call 404-778-2000.

What are the conditions or treatments in which Emory—The Doctor's Office specialize?

Emory—The Doctor's Offices provide treatment for a complete range of conditions, as well as actively promoting health education about disease prevention.

The physicians of Emory—The Doctor's Office represent a broad spectrum of primary care. A listing of services provided can be found on this website under Services.

What do I do if I have insurance or billing related issues?

Alton Healthcare manages the billing services for Emory-The Doctor's Offices. Please click here to go to the Billing / Insurance section of our website, which provides complete information about our policies or you may contact them at (770) 255-3779.

If you have questions regarding your insurance coverage, you will need to contact your insurance carrier. If you need us to help you understand your coverage or for more information about Emory policies call the Emory HealthConnectionSM at 404-778-7777 or, outside of Atlanta, 1-800-75- EMORY.

How do I find more information about what Emory—The Doctor's Office has to offer?

This website was specifically designed as a service for patients and those seeking health care information. Please browse the site to learn more about our services and procedures, our facilities and hospitals, our physicians, and our health programs for the community.

If you have further questions or suggestions, call Emory HealthConnection at 770-255-3779.

When do I need to arrive at my appointment?

It is recommended that you arrive 20 minutes before you appointment. Click here for more information about Planning your visit.

Can I be seen the same day?

Yes, call the office of your choice and request a same day appointment. Under most circumstances same day appointments are available.

How do I get my prescriptions renewed?

Call your doctor's office and request to refill a prescription. Most offices have a menu prompt to select the option for prescription refills. You should make sure that when you call you have your medication bottle in front of you with the pharmacy information. Also, we recommend that you schedule your follow up appointment with your physician prior to running out of your medication.

Is my medical information confidential?

Yes, it is required by law that all health information be kept confidential. Patient must complete a form in order to release their health information to other individuals or organizations. Click here for Rights and Responsibilities / HIPPA Privacy Practices / Web Privacy Statement.

If I want to comment on the quality of my visit how do I do that?

At Emory-The Doctor's Office, we value your opinion and welcome your feedback regarding your visit. Please forward your comments and concerns to the Director of Patient Relations, 290 Country Club Drive, Suite 220 Stockbridge, GA 30281 or call (770) 255-3779.



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